YouTube TV is offering subscribers a $20 credit after a contract dispute with Disney led to the loss of several major channels, including ESPN, ABC, and FX. The blackout began at the end of October and arrived at a particularly bad time for sports fans, cutting off access to NFL and college football games during peak season.
Disney says YouTube TV is refusing to pay fair market rates for its programming. YouTube TV’s parent company, Google, claims Disney pulled its channels as a negotiation tactic that would force higher prices on consumers. In the meantime, viewers are stuck in the middle, and YouTube TV is trying to soften the blow with a credit that doesn’t go very far.
Subscribers received an email stating, “We’ve been working in good faith to negotiate a deal with Disney that pays them fairly for their content and returns their programming to YouTube TV. We know it’s been disappointing to lose Disney content, and we want you to know we deeply appreciate your patience. In light of the disruption, we’re offering our subscribers a $20 credit.”
The offer comes with a few strings attached. Customers must claim the credit manually in their account settings, and it only applies to their next billing cycle. Anyone who canceled or paused their service during the blackout is unlikely to receive it. At $82.99 a month for the base plan, the $20 discount barely covers a week of missed content, but it’s at least a small gesture of acknowledgment.
Disney reportedly loses millions per day during these blackouts, while Google faces subscriber frustration and potential churn. Both companies insist they are working toward a resolution, but neither has indicated when the affected channels might return.
For now, viewers are left without key networks and a growing sense of déjà vu. This isn’t the first time major streaming platforms and content owners have clashed over licensing fees, and it likely won’t be the last. Until the two sides find common ground, YouTube TV customers will have to settle for that $20 apology and a few empty slots in their channel lineup.
